Tracfone Wireless requested members of the UM MSBA program to develop a model that predicts one-time-redeemers
A one-time-redeemer is a customer that only uses one redemption than goes inactive
A machine learning algorithm was used in order to complete this task
Tracfone provided .json file with over 73,000 observations. Each observation was a customer ID number and variables about said customer. These independent variables ranged from SMS international usage to phone model to state purchased. There were 50 + different variables that could be included in the final model. We used Tracfone's servers to run models using different machine learning techniques. The results were calculated using a F1 Score. After weeks of testing different methods, variables, and a whole lot of debugging these are the scores that were achieved.
F1 Scores:
Linear Regression
.0
Random Forest
.0
Gradient Boosted Classification Tree
.0
If you would like to see my Github repository that contains the code that was used or the TracHack website, the links are to the right.